New York Ohm Spa Policy

We recommend that you make reservations well in advance so that your preferred appointment times can be secured.


SpaFinder Gift Certificates
As of June 1, 2008, Ohm Spa will no longer participate in the SpaFinder marketing program and will no longer accept any SpaFinder gift cards or gift certificates. To find a spa that does accept SpaFinder gift certificates, please click here.

 

lateness, cancellation and rescheduling policy
Please arrive 15-minutes prior to your scheduled start time. Late arrivals will only receive the remainder of their scheduled session. Cancellations or reschedulings require 24-hour notice. Parties of 4 or more require 72-hour notice. A valid credit card number is required to make a reservation. Late cancellation or failure to arrive for an appointment will result in the full charge of scheduled services.

conduct / etiquette
Please turn off all cell-phones or electronic devices upon arrival and keep voice levels to a minimum, as other treatments may be in progress. Lockers will be provided for your convenience but we cannot be responsible for lost or stolen belongings.

payment & tipping
We accept all major credit cards but not personal checks. Tipping is customary and typically 15-20% of each treatment’s regular undiscounted price. We actively monitor gratuity levels as a tool for gauging client satisfaction. When leaving gratuity for another guest, it will be applied as 20%. Parties of 4 or more will have a gratuity of 20% applied to the final balance.

gift cards
Gift cards do not guarantee a specific date or time. Please call in advance to ensure availability. Gift cards are valid for one year from date of purchase and are not refundable or redeemable for cash. Gift cards may be redeemed over multiple visits. Any unused portion of a gift card is forfeited after the expiration date. Lost or missing gift cards will not be replaced.

please note: no showers
While we do provide lockers and a private changing area, please note that our facility is not equipped with showers. All of our services are designed to be performed without the need for showering. In fact, our body masques are actually more effective if you don't shower for 3-4 hours after your treatment, allowing any residual product to remain of the skin. In addition, hot towels are available upon request at the end of your treatment.

An Important Reminder
Please inform your therapist of any medical conditions, pregnancy or medications you are taking,or any notable changes since your last treatment.

New York's Most Relaxing Day Spa!
Massage . Facials . Skin Care . Waxing . Manicures . Pedicures . Gift Cards
260 5th Ave, 7th Flr, New York, NY, 10001
Between 28th & 29th Streets
212 . 481 . 7892